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Noticeboard

Minor Illness

This is the time of year when coughs, colds and sore throats are very common.  If you have a minor illness such as this please see the section on the right-hand side of the website for some advice on how to treat this at home.  Usually a mild viral illness will improve without treatment in about a week.  If your symptoms do not improve within a few days or worsen then your local pharmacist can help or you can phone the GP for some advice.

Practice Holidays 2018/19

Please note that the practice will be closed on the following dates, during which time medical attention can be sought from NHS 24 by telephoning 111:

Monday 28th May 2018

Friday 21st and Monday 24th September 2018

25th, 26th December 2018

1st, 2nd January 2019

Please make sure that you order enough repeat medication to ensure you do not run out over the festive period.

Half-Day Closing

Please note that the practice will close at 12.30pm on the following dates for staff training.  Medical attention can be sought from NHS 24 by telephoning 111.

Next date TBC

Extended Hours

We now offer appointments out of core hours.  These are on a Tuesday evening or a Saturday morning.  Please see the extended hours page for more details. 

Out of Hours
For medical attention outside of normal working hours, please telephone NHS 24 on 111. "Out of hours" is between the hours of 5.30pm - 8.00am Monday to Thursday and all weekend from 5.30pm on Friday to 8.00am on Monday morning.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Telephone Advice
You may phone at any time to request to or speak to a doctor. You will be asked by the receptionist to give brief details. These will then be passed on to the doctor who will phone back if appropriate.

 

Repeat Prescriptionsgreenpills

If you need regular medication the doctor will arrange this through the practice computer system. Please ask a member of staff for details.

 

If you require repeat prescriptions, please allow at least 48 hours for your prescriptions to be processed.

Requests for repeat prescriptions should be made using the order form printed with every repeat prescription and should be handed into the surgery or sent by post. If you wish, prescriptions will be returned to you by post, but please enclose a stamped, self addressed envelope with the repeat request. You may also order repeat prescriptions via this website.

Requests for repeat prescriptions are not taken over the telephone as errors can occur in verbal communication. You should see your doctor at least once a year to discuss your medication. Urgent requests for prescriptions cannot be dealt with during surgery times when both doctors and staff are busy as there is potential for errors to occur.  This is due to the volume of prescriptions we receive each day and there are also medical legal reasons why doctors cannot be disturbed during their surgery.

You may request medication which is not on your repeat medication list either by writing this on your repeat medication slip, a special request form available at reception or by using our online service. In this case one of the doctors will consider whether there is enough information to decide whether the medication is appropriate, and if it is then a prescription may be issued. Medication requested in this way will NOT be issued automatically however and patients are asked to check with reception to see whether their request has been issued or not.

 

 

 
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