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Noticeboard

New GP

We would like to welcome Dr Rukshana Steven to the practice.  She joined the team on 1st December 2016 as a GP Partner.

Flu Vaccinations

Flu vaccinations are still available to all patients over the age of 65, patients under 65 with a chronic condition such as heart problems, respiratory problems, kidney disease.  All 2-5 year olds are also entitled to the flu vaccination free of charge.  If your child missed the vaccination at school then the practice is able to offer a 'catch-up' programme.  Please contact your surgery to make an appointment with the practice nurse for this.

Minor Illness

This is the time of year when coughs, colds and sore throats are very common.  If you have a minor illness such as this please see the section on the right-hand side of the website for some advice on how to treat this at home.  Usually a mild viral illness will improve without treatment in about a week.  If your symptoms do not improve within a few days or worsen then your local pharmacist can help or you can phone the GP for some advice.

Practice Holidays 2016/17

Please note that the practice will be closed on the following dates, during which time medical attention can be sought from NHS 24 by telephoning 111:

Monday 26th December 2016

Tuesday 27th December 2016

Monday 2nd January 2017

Tuesday 3rd January 2017

Please make sure that you order enough repeat medication to ensure you do not run out over the festive period.

Half-Day Closing

Please note that the practice will close at 12.30pm on the following dates for staff training.  Medical attention can be sought from NHS 24 by telephoning 111.

Next date TBC

Extended Hours

We now offer appointments out of core hours.  These are on a Tuesday evening or a Saturday morning.  Please see the extended hours page for more details. 

Out of Hours
For medical attention outside of normal working hours, please telephone NHS 24 on 111. "Out of hours" is between the hours of 5.30pm - 8.00am Monday to Thursday and all weekend from 5.30pm on Friday to 8.00am on Monday morning.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Telephone Advice
You may phone at any time to request to or speak to a doctor. You will be asked by the receptionist to give brief details. These will then be passed on to the doctor who will phone back if appropriate.

Appointments

appointmentsConsultations are by appointment only and can be arranged at the reception desks or by telephone. Appointments are allocated at 10-minute intervals. If, however, you feel you need longer with the doctor, please ask the receptionist for a double appointment. This will prevent surgeries running late.

IT IS IMPORTANT TO BE ON TIME FOR YOUR APPOINTMENT; IF YOU ARE LATE YOU MAY NOT BE SEEN.

Patients are encouraged to see the doctor of their choice, but on occasions when this is not possible, another partner will be available for consultations. There may be a delay before you can obtain a routine appointment with the doctor of your choice. We operate an advanced access appointments system, which means that a lot of our appointments can be booked on the day, however there are a number of appointments which may be pre-booked.

Consulting your Doctor

You may consult any doctor you wish. Our aim is to give you an appointment within 48 hours with a member of the practice team; you may have to wait longer to see a specific person. If you require an urgent appointment, please make the reception staff aware of this. Emergencies are always seen on the same day. If you cannot attend your appointment please telephone and cancel. Telephones are normally manned between 8.15am and 5.00pm, Monday to Friday. Consultation is by appointment at all surgeries. The normal consulting times are outlined below, but may change due to GP availability

 


 

 
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